Advocate Auto Claims views your information and privacy exactly as we view our own. We have reservations about providing personal information and are always concerned about what is happening to that data, who may be viewing it, and where it might end up. Because we feel this way, we extend to you the courtesy of operating with the understanding that you wish to have your privacy preserved too. The information on this page covers how Advocate Auto Claims and advocateautoclaims.com ("Website") handles information such as:

1. What personally identifiable information is collected from you personally or through the Website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can contact us to correct any inaccuracies in the information.

Changes to the Advocate Auto Claims Privacy Statement
We may make changes to the Privacy Statement from time to time. When changes are made, they will be posted and the date on this page will be update, so that you know what information is collected online an how it is used.

Links to Non-Advocate Auto Claims Sites.
The Advocate Auto Claims website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Advocate Auto Claims website. Advocate Auto Claims does not control those sites or their privacy practices, which may differ from Advocate Auto Claims. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the Advocate Auto Claims Privacy Statement. We encourage you to review the Privacy Statement of any company before submitting any personal information.

Types of information we collect.
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.

Personally Identifiable Information: This is information associated with your name or your identity. Advocate Auto Claims and it's website may collect personally identifiable information such as name, physical address, phone number and email address. We take seriously the trust you place in us and will not sell, rent, or lease your personal information to others. This information may be shared with our partners in order to provide you the information, services or products that you have requested.

Non-personal information: This is data about usage and service operation that is not associated with a specific personal identity. This includes such things as your IP address, pages you visit, length of time on the site, what type of Internet browser you are using (such as Internet Explorer, Firefox, etc.) and other information that is not directly tied to you. This information helps us to improve the Website and our services and offerings.

How we use your information.
Advocate Auto Claims uses the personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete the services that you have requested from us, to communicate with you, to provide service and support, to update you on services and benefits, and to personalize some aspects of the Advocate Auto Claims website and/or service. Occasionally we may also use your information to contact you to participate in market research regarding Advocate Auto Claims products or services. To prevent intrusions into your privacy, we will send you information on how to access the survey, marketing, or feedback information and you will have the ability to participate or not as your choice. Credit card and other sensitive information is used only for payment processing and fraud prevention. Any such sensitive information gathered on our Website will be gathered using an industry standard encryption process to protect you and your information just as we would want to protect our own.

Personal data provided by you online may also be combined with other information you provide Advocate Auto Claims either through this Website or other websites owned or controlled by us as well as through other sources such as email communications, faxes, call centers or public events. Personal data given to Advocate Auto Claims may be transferred across state and country borders for the purposes of data consolidation, storage and information management.

Non-personal data is used for reporting about Advocate Auto Claims website performance and effectiveness. It is used to improve your experience. This may also be used for statistical, informational, or research purposes.

Who we share your information with.
Advocate Auto Claims will not share your personal information with third parties except in responding to your requests for products or services. Advocate Auto Claims shares customer information across Advocate Auto Claims-owned business entities and companies working on our behalf.

Advocate Auto Claims may contract with third-party service providers and suppliers to deliver complete products, services, information and customer solutions. Suppliers and service providers are required to keep confidential the information received on behalf of Advocate Auto Claims and may not use it for any purpose other than to carry out the services they are performing for Advocate Auto Claims. These service providers may change or we may contract with additional service providers to better accommodate our customers. Advocate Auto Claims will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.

Privacy preferences and opting out.
To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, legislative updates, etc.), either click on the unsubscribe link at the bottom of the communication or send an email to privacy@advocateautoclaims.com and request to be removed from the communication.

We will make every effort to honor your requests. This does not apply to communications for the purpose of delivering requested products or services.

Privacy for Visitors Under 16 Years of Age.
Advocate Auto Claims is committed to protecting the privacy needs of young visitors and children, and we encourage parents and guardians to take an active role in their children's online activities and interests. Although the content of the Website is rated for all ages, it is only of interest to those 16 and older who drive vehicles. Therefore, Advocate Auto Claims does not knowingly collect information from anyone under the age of 16 and Advocate Auto Claims does not target the Website to anyone under 16.

Keeping your information secure.
Advocate Auto Claims is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of the information, Advocate Auto Claims has in place appropriate physical and managerial procedures to safeguard the information we collect.

We use Secure Socket Layering (SSL) encryption when collecting or transferring sensitive data such as personally identifiable financial information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window. However, Advocate Auto Claims does not assume liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.

Credit card numbers are used only for processing payment.

If you have questions regarding our Privacy Statement, our services or anything else, please click here to contact us.